{"id":12,"date":"2025-12-19T12:59:53","date_gmt":"2025-12-19T12:59:53","guid":{"rendered":"https:\/\/mediumslateblue-partridge-402354.hostingersite.com\/?page_id=12"},"modified":"2026-09-18T13:19:48","modified_gmt":"2026-09-18T13:19:48","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/abline.ae\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-405effa7 e-flex e-con-boxed e-con e-parent\" data-id=\"405effa7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4eaf23b1 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"4eaf23b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h1>Refund &amp; Returns Policy<\/h1>\n<p class=\"wp-block-paragraph\"><strong>Last Updated: September 2026<\/strong><\/p>\n<p>At <strong>AB LINE TAILORING<\/strong>, every order is prepared with care and attention to quality. Please review our Refund &amp; Returns Policy before placing your order, particularly for custom-made and tailored pieces.<\/p>\n<h2>Returns<\/h2>\n<p>You may request a return for eligible ready-made products within <strong>30 days of receiving your order<\/strong>.<\/p>\n<p>To be eligible for a return:<\/p>\n<ul>\n<li>\n<p>The item must be unused, unworn, and in its original condition.<\/p>\n<\/li>\n<li>\n<p>The item must not have been washed, altered, damaged, or used.<\/p>\n<\/li>\n<li>\n<p>Original tags and packaging must remain intact.<\/p>\n<\/li>\n<li>\n<p>A receipt, order number, or other proof of purchase is required.<\/p>\n<\/li>\n<\/ul>\n<p>All returned products are subject to inspection before a refund or exchange is approved.<\/p>\n<h2>Custom-Made &amp; Tailored Items<\/h2>\n<p>Because AB LINE provides personalized tailoring services, <strong>custom-made, made-to-measure, altered, or personalized items cannot normally be returned or refunded<\/strong> once production has started.<\/p>\n<p>This includes pieces produced according to:<\/p>\n<ul>\n<li>\n<p>Customer measurements<\/p>\n<\/li>\n<li>\n<p>Customer-provided designs or reference images<\/p>\n<\/li>\n<li>\n<p>Requested alterations<\/p>\n<\/li>\n<li>\n<p>Custom colors or fabrics<\/p>\n<\/li>\n<li>\n<p>Personalized specifications<\/p>\n<\/li>\n<li>\n<p>Special tailoring instructions<\/p>\n<\/li>\n<\/ul>\n<p>If there is a confirmed manufacturing defect or the finished piece materially differs from the specifications agreed with AB LINE, please contact us so we can review the issue and provide an appropriate solution.<\/p>\n<p>Nothing in this policy limits any rights that cannot legally be excluded under applicable UAE consumer-protection requirements.<\/p>\n<h2>Non-Returnable Items<\/h2>\n<p>Unless defective or otherwise required by applicable law, returns may not be accepted for:<\/p>\n<ul>\n<li>\n<p>Custom-made or made-to-measure pieces<\/p>\n<\/li>\n<li>\n<p>Altered or personalized products<\/p>\n<\/li>\n<li>\n<p>Items showing signs of wear or use<\/p>\n<\/li>\n<li>\n<p>Washed or damaged items<\/p>\n<\/li>\n<li>\n<p>Products without their original tags or packaging<\/p>\n<\/li>\n<li>\n<p>Items damaged after delivery due to misuse or improper care<\/p>\n<\/li>\n<li>\n<p>Gift cards, where applicable<\/p>\n<\/li>\n<li>\n<p>Certain hygiene-sensitive items where a return would not be appropriate after opening or use<\/p>\n<\/li>\n<\/ul>\n<h2>Damaged, Defective or Incorrect Orders<\/h2>\n<p>Please inspect your order when you receive it.<\/p>\n<p>If your item arrives damaged, defective, or different from what you ordered, contact AB LINE as soon as reasonably possible and provide:<\/p>\n<ul>\n<li>\n<p>Your order number<\/p>\n<\/li>\n<li>\n<p>Your name and contact details<\/p>\n<\/li>\n<li>\n<p>A description of the issue<\/p>\n<\/li>\n<li>\n<p>Clear photographs or videos showing the problem<\/p>\n<\/li>\n<\/ul>\n<p>Our team will review the request and determine the appropriate resolution, which may include repair, replacement, exchange, or refund where applicable.<\/p>\n<h2>Refunds<\/h2>\n<p>Once an eligible returned item has been received and inspected, we will notify you whether the refund has been approved.<\/p>\n<p>If approved, the refund will normally be issued to the <strong>original payment method<\/strong>.<\/p>\n<p>The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.<\/p>\n<h2>Late or Missing Refunds<\/h2>\n<p>If AB LINE has confirmed that your refund was processed but you have not yet received it:<\/p>\n<ol>\n<li>\n<p>Check your bank or payment account again.<\/p>\n<\/li>\n<li>\n<p>Contact your card issuer or payment provider.<\/p>\n<\/li>\n<li>\n<p>Contact your bank, as processing times may vary.<\/p>\n<\/li>\n<li>\n<p>If the refund still does not appear, contact AB LINE through WhatsApp.<\/p>\n<\/li>\n<\/ol>\n<p><strong>WhatsApp:<\/strong> +971 56 307 0774<\/p>\n<h2>Sale &amp; Promotional Items<\/h2>\n<p>Eligibility for returns or refunds on discounted, promotional, clearance, or sale items may depend on the conditions stated at the time of purchase.<\/p>\n<p>Any applicable restrictions will be communicated where appropriate and remain subject to rights provided under applicable law.<\/p>\n<h2>Exchanges<\/h2>\n<p>Eligible ready-made products may be exchanged subject to availability and inspection.<\/p>\n<p>For defective or incorrect products, please contact us before returning the item so our team can provide the appropriate instructions.<\/p>\n<p>Custom-made, altered, and personalized pieces are generally not eligible for exchange unless there is a confirmed issue with the order that requires correction.<\/p>\n<h2>Return Shipping<\/h2>\n<p>Before returning any product, please contact AB LINE to confirm return eligibility and receive return instructions.<\/p>\n<p>Approved returns may be directed to:<\/p>\n<p><strong>AB LINE TAILORING<\/strong><br \/><strong>Shop No. 04, Al Mowaihat 3<\/strong><br \/><strong>Ajman, United Arab Emirates<\/strong><\/p>\n<p>Unless the return is due to an incorrect, damaged, or defective item supplied by AB LINE, the customer may be responsible for applicable return delivery costs.<\/p>\n<p>We recommend using a trackable delivery service when returning valuable items.<\/p>\n<h2>Original Delivery Charges<\/h2>\n<p>Original delivery charges are generally non-refundable unless the return results from an incorrect, damaged, or defective item supplied by AB LINE, or where otherwise required by applicable law.<\/p>\n<h2>Order Cancellations<\/h2>\n<p>If you need to cancel an order, please contact us as soon as possible.<\/p>\n<p>For custom-made or tailored orders, cancellation may not be possible once fabric has been prepared, alterations have started, or production has begun.<\/p>\n<h2>Need Help?<\/h2>\n<p>For questions about returns, exchanges, damaged products, or refunds, please contact:<\/p>\n<p><strong>AB LINE TAILORING<\/strong><\/p>\n<p><strong>Website:<\/strong> <a href=\"https:\/\/abline.ae\/\">https:\/\/abline.ae\/<\/a><br \/><strong>WhatsApp:<\/strong> +971 56 307 0774<br \/><strong>Address:<\/strong> Shop No. 04, Al Mowaihat 3, Ajman, United Arab Emirates<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy Last Updated: September 2026 At AB LINE TAILORING, every order is prepared with care and attention<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/abline.ae\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abline.ae\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/abline.ae\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/abline.ae\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/abline.ae\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":4,"href":"https:\/\/abline.ae\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":2091,"href":"https:\/\/abline.ae\/en\/wp-json\/wp\/v2\/pages\/12\/revisions\/2091"}],"wp:attachment":[{"href":"https:\/\/abline.ae\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}